Kathy’s favorite quote is “you choose how much you suffer.” When I’m presented an opportunity for a pile of free points, generally I’m willing to choose the suffering option for some free travel. Sometimes (but often not) that turns out even better than expected, like last week’s New York Hilton Grand Vacations “owners update.”
TLDR recap: Hilton knew we were coming to New York for a visit, offering 60k points for attending a sales presentation. They then bumped that to 100k (just for fun). As a kicker, then threw in an added 10k to cover transportation expenses. The best part is that it was actually under an hour, I walked there, and picked up some NYC bagels on the way back. I arrived at 8:50AM, and was checked out at 9:49PM. Solid score (Hilton points are worth ~0.35 cents each, so this is worth ~$385 in free hotels.
What’s the deal?
Attend a 60-minute presentation, get a self-selected rewards (points, Visa gift card, Dining Rewards card, or free meal). This is the quintessential time-share presentation.
What’s the ACTUAL deal?
They want you to buy and/or upgrade. This is big bucks for the business. They are smart, and know the best way to do this is to get you while you’re on vacation. To get you in the door, they throw you a bone (free or discounted stay, points, discount on spend, etc.) They also know that once you’re there, you’re stuck. They say it’s an hour, but they’ll go two, three, or more if you let them. The longer you go, the weaker you are and the more you’re willing to give them what they want, a big sale payday.
Why was this experience so painless?
I clearly communicated I was there for an update only, and that I was not in a position to upgrade at this time ($$$, and wife not with me), despite a desire to have more HGV points. This salesman really was upstanding, and somehow he realized quickly it was not worth his time to try to pitch me further. After being with him for less than 30 minutes, he quickly routed me towards the exit for my “gift”. Score one for the gamer.
Don’t hesitate to be transparent about what you want (and don’t want!), and don’t let the salesmen push you around and waste your time.
Obligatory post-ending gif
